How Xindus transformed CHK Distributor's Global B2C Fulfilment

How Xindus transformed CHK Distributor's Global B2C Fulfilment

How Xindus transformed CHK Distributor's Global B2C Fulfilment

CHK Distributor now delivers to their international customers in less than 2 days!

CHK Distributor is a trading company that sells skincare and health products through global marketplaces like Amazon, Walmart, and eBay. Their shipments are split across two weight categories: 50 grams lightweight items and 1–2 kg premium items. They also ship bulk to WFS and FBA.

Every day, they ship 100+ orders to the U.S., primarily using CSB-IV filings to save on bank charges (₹200 per shipping bill closure). While this lowered their immediate compliance costs, it created long-term inefficiencies. 

Additionally, CHK Distributor faced two major hurdles:


  1. High Walmart Fulfilment Storage (WFS) Charges due to long-term inventory holding.

  2. Mismatch in Shipping Needs – they needed fast, premium delivery for 1kg+ products, and low-cost economy solutions for 50g shipments.


Key Challenges:

  • Compliance Trade-off: Using CSB-IV avoided banking charges but exposed the business to compliance gaps.

  • High Storage Costs: WFS charged heavily for long-term storage, impacting profitability.

  • Inefficient Shipping Mix: No balance between premium and economy services.

  • Banking Costs: ₹200 per shipping bill closure multiplied by 100+ shipments daily created an unsustainable cost burden.

  • Delivery Speed: Consumers expected faster fulfilment, but direct international shipping was slowing down deliveries.

  • Multiple Partners: Using UPS for Premium, Using Shipglobal for lower slab economy and using Fedex for Bulk Cargo to FBA/ WFS.


Why Xindus became their default choice:

  1. Balanced Shipping Strategy

    • Xindus Premium: Adopted for 1kg+ products, ensuring faster deliveries to U.S. customers.

    • Xindus Lite: Used for 50g economy shipments, drastically reducing costs for lightweight items.

    • XPress B2B: Ships to WFS and FBA centres in Bulk 100+ kgs.

  2. Bulk Shipping + Local Fulfilment

    • CHK now ships in bulk to Xindus Fulfilment Centers (FC) in the U.S

    • From there, products are fulfilled locally within 2 days, meeting consumer expectations on Amazon, Walmart, and eBay

  3. WFS Cost Optimization
    • By storing inventory in Xindus FCs instead of Walmart’s warehouses, CHK significantly cut long-term storage costs.

  4. Compliance & Banking Efficiency
    • Transitioned from CSB-IV to CSB-V, making their operations fully compliant.

    • Adopted Xindus BBX (Bulk Bill of Export): multiple shipments consolidated into one, saving on per-shipping bill closure costs at the bank.


Outcomes that delivered business results:

  1. Faster Deliveries:
    U.S. customers now receive products in 2 days or less through local fulfilment.

  2. Cost Savings on Lightweight Shipments:
    50g products routed through Xindus Lite, reducing international shipping spend.

  3. Compliance Achieved:
    Transition to CSB-V ensured full legal compliance for exports.

  4. Banking Cost Reduction:
    With Xindus BBX, CHK eliminated repetitive bank charges on 100+ daily shipments.

  5. Storage Savings:
    Moving inventory out of WFS into Xindus FC avoided excessive long-term storage costs.

  6. Multi-Channel Fulfilment:
    Enabled local fulfilment across Amazon, Walmart, and eBay seamlessly.

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X-border commerce

All your logistics, finance & supply chain in one seamless platform.

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Get your logistics and compliance sorted
for international business

Get your logistics and compliance sorted
for international business

Get your logistics and compliance sorted
for international business